FAQ

Where can I see the available items and its prices?

All available items online are posted on the website. Stock availability in our stores may not be the same as the website. Please click this to see our store’s address and contact numbers.

You may also inquire via hello@etestyle.com.

What are the size dimensions?

You may check our size measurements here. Each piece is made of different fabric and sizing may be affected by the style so please use this only as a reference/guide. If you need further assistance, please don’t hesitate to get in touch with us!

Where can I buy or try an Été Style Coast & Swimwear piece? 

You can buy online via our website or visit the following stores:

  • The Park Fashion + Lifestyle, 4F East Wing Shangri-la Mall, Mandaluyong City
  • Retail Lab, 2F Ayala Malls The 30th, Pasig City
  • POP! by Retail Lab, 2F, Glorietta 3, Makati City
  • Market Liberty, Evia Lifestyle Mall, Daanghari, Alabang

*Fitting is allowed in all of our stores 🙂

What are your modes of payment?

We accept payments through the following channels:

  • BDO Bank Deposit / Online Fund Transfer
  • BPI Bank Deposit / Online Fund Transfer
  • PayPal

How will I know if my order has been processed?

We try to respond to your orders as soon as we can but please give us 24 hours from order form submission and payment.

  • Order confirmations and bank details will be sent via the email address you provided
  • Dispatching/shipping of orders is only from Mondays-Fridays (except holidays)

Do you do worldwide shipping?

Yes! We ship via Xend with the following options:

International Express Rates: arrives 1-3 days from dispatch with a fee of P 2,000 (40 USD)

Postal Premium Registered Mail (Postal): arrives 7-15 days from dispatch with a fee of P 1,000 (20 USD)

Please click this for the exact shipping rates.

Is there a tracking number?

We will send you an email containing the tracking number once your order has been processed. Your package may be tracked the day after dispatch through our courier’s website.

Courier:     Xend (+632)6179572 or (+63)6179619

Please send us an email at hello@etestyle.com or hello.etestyle@gmail.com if you did not receive the shipping details 24 hours after you’ve sent your deposit slip.

How long does delivery usually take?

    • Metro Manila: 2-3 business days
    • Provincial: 3-5 business days
    • International: 3-7 business days (express) / 7-15 days (postal)

*Please understand that any delay caused by our courier is beyond our control.

What is your return/exchange policy?

We believe that it’s really tricky to choose the swimsuit that best fits you. We will gladly accommodate exchanges for your swimsuit for another size, style or color, provided that your desired piece is available and that you will shoulder the delivery/courier fees back and forth. 🙂

*Return/Exchange Policy (as stated in the Terms & Conditions)

What if I receive a damaged product?

As much as we don’t want this to happen, if you receive a faulty product, please get in touch with us and we will try to do something about it.

How can I get in touch with you?

You may send us an email at hello@etestyle.com or hello.etestyle@gmail.com or you may visit any of our shops!

Notify me when stocks are in! We will inform you when the product arrives in stock. Just leave your valid email address below.
Email Quantity We won't share your address with anybody else.