FAQs

Where can I see the available items and its prices?

All available items are posted on the website. You may also inquire via hello@etestyle.com.

What are the size dimensions?

You may check our size measurements here. Each piece is made of different fabrics. Please use this only as a reference. If you need further assistance, please don’t hesitate to get in touch with us.

Where can I buy or try an Été Style piece?

You can buy online via our website or visit the following stores:

  • The Park Fashion + Lifestyle, 4F East Wing Shangri-la Mall, Mandaluyong City
  • Retail Lab, 2F Ayala Malls The 30th, Pasig City
  • POP! by Retail Lab, 2F, Glorietta 3, Makati City
  • The Park Fashion + Lifestyle, Ground Floor, New Wing, UP Town Center Katipunan
  • Retail Lab, 2F, Ayala Vertis North

*Fitting is allowed in all of our stores.

What are your modes of payment?

We accept payments through the following channels:

  • BDO Bank Deposit
  • BPI Bank Deposit
  • PayPal

How will I know if my order has been processed?

We try to respond to your orders as soon as we can but please give us 24 hours from order form submission to send the confirmation and bank details.

  • Order confirmations and bank details will be sent via the email address you provided
  • Deposit slips emailed until 7:00 PM (on a weekday) will be dispatched the following day
  • Dispatching/shipping of orders is only from Mondays-Fridays (except holidays)

Is there a tracking number?

We will send you an email containing the tracking number once your order has been processed. Your package may be tracked the day after dispatch through our courier’s website.

  • Couriers
  • Please send us an email at info@etestyle.com or hello.etestyle@gmail.com if you did not receive the shipping details 24 hours after you’ve sent your deposit slip

How long does delivery usually take?

    • Metro Manila: 1-3 business days
    • Provincial: 2-5 business days
    • International: 3-7 business days

*Please understand that any delay caused by our courier is beyond our control.

Do you do international shipping?

Yes, we ship via Xend International Express Rates ranging from P 1,500 to 2,000 (30-40 USD) depending on the destination country and # of pieces.

Please click this for the exact shipping rates.

What is your return/exchange policy?

We believe that it’s really tricky to choose the swimsuit that best fits you. We will gladly accommodate exchanges for your swimsuit for another size, style or color, provided that your desired piece is available.

*Return/Exchange Policy (as stated in the Terms & Conditions)

What if I receive a damaged product?

As much as we don’t want this to happen, if you receive a faulty product, please get in touch with us and we will do something about it.

How can I get in touch with you?

You may send us an email at hello@etestyle.com or hello.etestyle@gmail.com

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